Shipping policy

Shipping Information

Thank you for shopping with Petzo 🐾

We partner with reliable international suppliers to deliver high-quality pet products to customers across the USA.

Order Processing Time

Orders are processed within 1–3 business days after payment confirmation.

Shipping Time (USA)

Standard Shipping: 7–15 business days

In rare cases, delivery may take up to 20 business days due to customs, holidays, or carrier delays.

Shipping Cost

Shipping fees are calculated at checkout.

Some products may include Free Shipping.

Customs & Duties

Customers are usually not required to pay additional customs fees.

Petzo is not responsible for delays caused by customs clearance.

Incorrect Address

Please ensure your shipping address is correct.

We are not responsible for orders delivered to incorrect addresses provided by the customer.

📧 Contact us: petzoonline11@gmail.com